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Do you have any question?
We are experiencing higher than normal volume and are working to respond as timely as possible. Please note that it may take us up to 2 business days to reply. We appreciate your patience during this time.
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FAQs
Below are some of the common questions related to order, shipping, deliver & return.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard), GooglePay, PhonePe, Paytm, and other secure online payment methods.
Do you offer free shipping? If not, what are your shipping costs?
Yes, we offer free standard shipping on orders over a certain amount. For orders below that threshold, shipping costs are calculated at checkout based on the delivery location and package weight.
Can I return or exchange items if they don't fit my space or if I don't like them?
Yes, we have a hassle-free return and exchange policy. Please refer to our Returns & Exchanges page for detailed instructions and eligibility criteria.
What is the estimated delivery time for my order?
Delivery times vary depending on the product and your location. Typically, decor orders are processed and shipped within 10 business days, and delivery takes 1 to 2 business days thereafter and furniture orders are shipped between 30-35 business days followed by delivery timelines.
Can I track my order once it's been shipped?
Yes, you will receive a shipping confirmation email and order tracking email once your order has been dispatched. You can use this information to track your package online.